Frequently Asked Questions
We’ve put together some commonly asked questions to give you more information about what we offer. If you are looking for answers to commonly asked questions regarding the coronavirus pandemic, you can find them here.
If you have a question that you can’t find the answer to, please use the contact us page.
NOTE: Clicking on the question will reveal the answer.
Our Unique Sales Process
Mobility Equipment Recyclers is New England’s largest provider of pre-owned durable mobility & medical equipment (DME). So in addition to service, repairs, rentals, customizations, and installations we also resell affordable products and replacement parts at a fraction of the cost of new. However, used equipment is not our only focus, we are authorized providers for all of the top mobility and durable medical equipment manufacturers, so our customers can also order new equipment through us as well.
Before we get into the nuts and bolts of resale, it’s important that we discuss our equipment processing methods. We acquire previously-owned mobility and durable medical equipment through various means, whether that be us purchasing from the end user or their family, trade-ins (more on that below) or donations. Very rarely is the equipment that we acquire what we would call “showroom-ready.” A great deal of time is spent processing that equipment, including installing new or quality pre-owned parts, installing batteries, cleaning and sanitizing, and lastly quality assurance.
Once that process is complete, our refurbished products are brought onto the showroom floor for purchase or rental or listed on our e-commerce platform where we can have it shipped worldwide. If we deem a pre-owned piece of equipment to be better served as “parts only”, then the device is broken down until every serviceable part is utilized, and then they are stored on the shelves for future equipment processing, affordable repairs or parts orders.
After the equipment is finished processing, we have them available for sale either as parts or whole units. Equipment can be purchased over the phone, during store hours at 6802 Post Road, North Kingstown, RI., or on our e-commerce website. We sell a wide array of products, including but not limited to power chairs, mobility scooters, manual wheelchairs, transport wheelchairs, high-end wheelchairs, walkers, rollators, patient lifts (hoyer lifts), stand assist lifts, tilt-in-space wheelchairs, batteries, vehicle lifts, bath safety equipment, bed safety equipment, hospital beds, lift chairs, ramps, crutches, canes and more.